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The challenge

To find a problem in society and come up with a solution. I decided to design and develop an emergency alert mobile app for the elderly in life-threatening situations.

My roles:
Research, Information architecture, user flow architecture, personas and scenarios,
UX/UI design, prototyping, coding.

Research

I conducted an online survey with professionals who are part of the emergency services to gain an insight into how efficiently they respond to emergencies and how accurate existing location information is. It was also essential for me to conduct a survey with the elderly regarding the emergency services to gain an insight into how they feel about the emergency services procedure and whether they would find my app idea useful.

Personas

From my research I have used key attributes gained primarily from my surveys to create relevant personas and scenarios.

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User flows

Two separate user flow maps were created displaying the technical structure for the BeAlert app and BeAlert response side program.

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Wireframing

After reviewing my findings, I began wireframing some basic options for both the app and response side program.

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Visual design

User is able to immediately alert the emergency services and family members by clicking on one-touch icons. As a result, response times are shortened, potentially saving lives.

A response side program which pairs with the app for emergency services dispatch teams allows them to connect with elderly people who are in an emergency. Alert is displayed on the system, which emergency services can then be dispatched based on the app users request.

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